Good to know - We are pleased to receive your questions


Your room is ready from 3 p.m. at the latest. Naturally, it is possible to arrive earlier. In this case you are welcome to leave your luggage at reception and your car in the car park.

Late arrival

For late arrivals, a simple 24-hour check-in is possible using our key box.
Please contact us about this before you arrive.


We ask you to vacate your room by 11 a.m. Depending on the availability of the room, you may be able to use it for longer on your departure day. Please ask at reception on the day before departure.


For a relaxed stay we offer free parking in the underground garage and in the outdoor car park in front of our hotel. Reservation is not required.

Children and additional beds

Free! - One child up to the age of 6 in one of the available beds without additional charge.
Free! Up to two children under 2 years old incur no additional charge for a baby bed.
Additional beds for children up to the age of 14 cost €25, including breakfast.
Additional beds for older children and adults cost €30, including breakfast.
Every room can be equipped with one or two baby beds or additional beds on request - please book this!


We are happy to indulge you at the start of the day with our breakfast buffet in the dining room with its conservatory feel. Or you can enjoy the first rays of sunshine on our patio. Regional specialities, home-made cakes, fruit salads made only from fresh fruit – for us, it’s quality that counts.

Our breakfast times are Monday to Friday from 7 - 10 a.m., and Saturday and Sunday from 7 - 10.30 a.m.

You can treat yourself in the nearby restaurants and cafés at lunch-time and in the evening. Additionally, we would like to mention that the guest house well-known for its traditional Tyrol cuisine located close to our hotel is closed on Sundays.


Your hotel bill can be paid at the end of your stay either in cash, using a bank card, or with a Visa/MasterCard, Diners Club or American Express card. The hotel reserves the right to preauthorise your credit card before your arrival. A bank transfer is of course possible at any time.


As a family-run hotel we are known for your friendliness, which also extends to your pets. You are welcome to bring your darling; our first two floors are pet-friendly. The other floors are absolutely pet-free, out of respect for people with allergies. We thank you for understanding that animals are not allowed in the dining room.


We ask you to note that we are a no-smoking hotel.

Should you have any further questions, we are happy to provide you with more details either personally or over the telephone!

Hotel Kapeller Betriebsgesellschaft mbH

Philippine-Welser-Str. 96 | A- 6020 Innsbruck
Tel.: +43 (0) 512 344445 | Fax: +43 (0) 512 344445-68 |